Thomas Hunt
Articles
Recent activity by Thomas Hunt
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Collaborative Editing in Office 365
Real-Time Co-AuthoringOffice 365 allows multiple people to edit Word, Excel, or PowerPoint documents simultaneously. This 'Co-Authoring' eliminates emailing versions back and forth. You will see in...
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IT Security and Clean Desk Policy
Clean Desk RequirementTo protect information, we enforce a 'Clean Desk' policy. When you leave your workspace—for the day or even lunch—no sensitive documents should be visible. This includes print...
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Understanding IT Asset Tags
Asset Tag IdentificationEvery piece of hardware has a silver sticker with a unique barcode and number (e.g., IT-12345). This is the 'Asset Tag'. It allows IT to track warranty status, age, and assi...
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Using the Company Intranet for IT News
The IT News DashboardThe company intranet features a dedicated 'IT News' section serving as the central hub for technology announcements. This is where we post information about maintenance windows...
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Software Licensing and Compliance
Importance of Legal ComplianceAs a corporate entity, we are subject to regular audits by software vendors like Microsoft and Adobe. Using unlicensed software is a violation of policy and can result...
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IT Equipment Life Cycle and Upgrades
Understanding the Refresh CycleTo ensure all employees have access to reliable technology, the company operates on a standard three-year hardware refresh cycle. Every three years, your laptop is el...
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IT Procurement and Purchasing
Approved Hardware and Software StandardsTo ensure system compatibility, security, and the ability to provide technical support, the company maintains a strict list of 'Standard Issue' hardware and ...
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Employee Offboarding Procedures
Returning Company PropertyOn your final day of employment, all company-issued hardware must be returned to the IT department for decommissioning and secure wiping. This includes your laptop, power ...
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Standard Service Level Agreements
Understanding Response and Resolution TimesTo provide consistent and fair support to all employees, the IT department operates under a set of Service Level Agreements (SLAs). These define our targe...
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IT Onboarding for New Employees
Your First Day EssentialsWelcome to the team! On your first day, you will be issued your primary work equipment, which typically includes a laptop, a charging cable, and your employee security badg...
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