Thomas Hunt
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Latest activity by Thomas Hunt
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Thomas Hunt created an article,
Collaborative Editing in Office 365
Real-Time Co-AuthoringOffice 365 allows multiple people to edit Word, Excel, or PowerPoint documents simultaneously. This 'Co-Authoring' eliminates emailing versions back and forth. You will see in...
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Thomas Hunt created an article,
IT Security and Clean Desk Policy
Clean Desk RequirementTo protect information, we enforce a 'Clean Desk' policy. When you leave your workspace—for the day or even lunch—no sensitive documents should be visible. This includes print...
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Thomas Hunt created an article,
Using the Company Intranet for IT News
The IT News DashboardThe company intranet features a dedicated 'IT News' section serving as the central hub for technology announcements. This is where we post information about maintenance windows...
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Thomas Hunt created an article,
Software Licensing and Compliance
Importance of Legal ComplianceAs a corporate entity, we are subject to regular audits by software vendors like Microsoft and Adobe. Using unlicensed software is a violation of policy and can result...
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Thomas Hunt created an article,
Understanding IT Asset Tags
Asset Tag IdentificationEvery piece of hardware has a silver sticker with a unique barcode and number (e.g., IT-12345). This is the 'Asset Tag'. It allows IT to track warranty status, age, and assi...
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Thomas Hunt created an article,
IT Procurement and Purchasing
Approved Hardware and Software StandardsTo ensure system compatibility, security, and the ability to provide technical support, the company maintains a strict list of 'Standard Issue' hardware and ...
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Thomas Hunt created an article,
IT Equipment Life Cycle and Upgrades
Understanding the Refresh CycleTo ensure all employees have access to reliable technology, the company operates on a standard three-year hardware refresh cycle. Every three years, your laptop is el...
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Thomas Hunt created an article,
Employee Offboarding Procedures
Returning Company PropertyOn your final day of employment, all company-issued hardware must be returned to the IT department for decommissioning and secure wiping. This includes your laptop, power ...
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Thomas Hunt created an article,
Standard Service Level Agreements
Understanding Response and Resolution TimesTo provide consistent and fair support to all employees, the IT department operates under a set of Service Level Agreements (SLAs). These define our targe...
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Thomas Hunt created an article,
IT Onboarding for New Employees
Your First Day EssentialsWelcome to the team! On your first day, you will be issued your primary work equipment, which typically includes a laptop, a charging cable, and your employee security badg...
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