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Pandora ITSM
General IT Support
General IT Support
General IT Support
IT Security and Clean Desk Policy
Understanding IT Asset Tags
Software Licensing and Compliance
IT Equipment Life Cycle and Upgrades
IT Procurement and Purchasing
Employee Offboarding Procedures
Standard Service Level Agreements
IT Onboarding for New Employees
How to Submit an Effective Support Ticket
Data Backup and Recovery Policies
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<% if (heading) { %>
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Promoted Articles
<% if (articles.length) { %>
<% articles.forEach(function(article) { %>
<%= article.title %>
<%= Util.getExcerpt(article.body, 256) %>
View article
<% }); %>
<% } else { %>
empty
<% } %>
<% var getColumnClasses = function(numberColumns) { var classNames = 'col-12'; if (numberColumns >= 2) classNames += ' md:col-6'; if (numberColumns >= 3) classNames += ' lg:col-4'; if (numberColumns >= 4) classNames += ' xl:col-3'; return classNames; } %>
<% if (heading) { %>
<%= heading %>
<% } %>
<% blocks.forEach(function(block, index) { %>
<% if (imageHeight) { %>
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<%= block.name %>
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Categories
<% categories.forEach(function(category, index) { %>
<%= category.name %>
<%= partial('partial-article-list-sections', { id: 'category-' + category.id, parentId: '#sidebar-navigation', sections: category.sections, activeCategoryId: activeCategoryId, activeSectionId: activeSectionId, activeArticleId: activeArticleId, partial: partial }) %>
<% }); %>
<% var maxSections = 12 %>
Toggle navigation menu
<% categories.forEach(function(category, index) { %>
<%= category.name %>
<%= partial('partial-section-list-sections', { parent: category, sections: category.sections, maxSections: maxSections, partial: partial }) %>
<% }); %>
Categories
Categories
<% categories.forEach(function(category) { %>
<%= category.name %>
<% }); %>
<% if (sections.length) { %>
<% sections.forEach(function(section) { %>
<%= section.name %>
<%= partial('partial-article-list-sections', { id: 'section-' + section.id, parentId: '#' + id, sections: section.sections, activeCategoryId: activeCategoryId, activeSectionId: activeSectionId, activeArticleId: activeArticleId, partial: partial }) %> <% if (section.articles.length) { %>
<% section.articles.forEach(function(article) { %>
<%= article.title %>
<% }); %>
<% } %>
<% }); %>
<% } %>
<% if (sections.length) { %>
<% sections.slice(0, maxSections).forEach(function(section) { %>
<%= section.name %>
<%= partial('partial-section-list-sections', { parent: section, sections: section.sections, maxSections: maxSections, partial: partial }) %>
<% }); %> <% if (sections.length > maxSections) { %>
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<% } %>
<% } %>
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